2023.12.01|Important Notices
Notice of winter closure
Notice of winter closure
Due to the year-end and New Year holidays from December 28, 2023 to January 5, 2024, we will be closed for mail order operations such as shipping products and responding to inquiries.
■About delivery
Orders for which payment is confirmed by December 21, 2023 will be shipped by December 27.
Payments confirmed after December 22, 2023 will be shipped sequentially from January 9, 2024, so it may take longer than usual.
*If a shipping date has been determined for a reserved item, the shipping date will be as stated on the website.
*The payment date is not the payment confirmation date. After making a deposit, it will take several days for the deposit to be confirmed, so please make your deposit in plenty of time.
■Inquiry response information
If you receive an email inquiry during the holiday period, we will respond sequentially from January 9, 2024, so it may take longer than usual. Please note that depending on the status of your inquiry, it may take up to 7 business days for us to respond.
■About delivery
Orders for which payment is confirmed by December 21, 2023 will be shipped by December 27.
Payments confirmed after December 22, 2023 will be shipped sequentially from January 9, 2024, so it may take longer than usual.
*If a shipping date has been determined for a reserved item, the shipping date will be as stated on the website.
*The payment date is not the payment confirmation date. After making a deposit, it will take several days for the deposit to be confirmed, so please make your deposit in plenty of time.
■Inquiry response information
If you receive an email inquiry during the holiday period, we will respond sequentially from January 9, 2024, so it may take longer than usual. Please note that depending on the status of your inquiry, it may take up to 7 business days for us to respond.